Testimonials

What our Plumbing, Heating & AC customers say

I just wanted to send you a note telling you and the Marshall folks how great the service has always been with your company. No matter what area we are dealing with, the service is always super prompt and the guys who come out to do the work are really good and incredibly nice. Since we bought the house we always try to give all our business to the local Montauk companies, but you guys really standout. We also note that whenever we have a problem, you have tried to get someone to us quickly. Thanks again for the amazing customer service and Happy New Year, Paul and Maria

- Maria J.

Thank you for turning the water on so quickly after my request!
Barbara

- Barbara
May 30, 2023

Hi, Just wanted to say thank you for the great service. Michael was very nice, on time, and made it very easy to figure out and fix the faucet problem quickly and carefully. It was a pleasure to work with him and we really appreciate your help.
Thanks again, Debbie (for my mother at Windward Shores)

- Debbie
May 30, 2023

What our MER Service Corp. customers say

Marshall's was fast and efficient! My car got stuck in the sand on the beach at hither hills beach. They helped with a very stressful situation. It was $350 cash - I would highly recommend this place for an emergency tow.

- Pshoz rocks, Google review

This place is great. Their philosophy is old school - but they have everything needed to repair modern cars. They obviously care about helping people and getting your problems solved. Quick 2 day turnaround, fair price, and good communication. Thank you!

- Mer Service Corp. Customer

Reasonable and helpful. They towed me off the road when my car broke down. They got there quick even though it was after hours. I was away from home on vacation and was a prime candidate to get screwed over if they wanted to… I was originally going to have them fix the car too, but ended up canceling because I had a warranty. They could have justifiably charged me storage and for the time/travel for getting the parts, but they didn’t. They fielded a dozen phone calls from me trying to work out the details of getting my car moved to the dealership and were friendly and helpful. The price of the tow and diagnosing was beyond fair.

- Jeffrey Kuhlmann, Google review

Great service. My car was dead in my garage. They came and got it started and drove it back to the service station where they put in a new battery and then drove it back to my home

- 2010 Subaru Outback 3.6R Limited Owner
June 14, 2020

Marshall's is our family's go-to local mechanic shop, since my grandparents' days when it was opened by Marshall senior! Today I especially appreciate Brittany, the Service Manager, who is knowledgeable, professional, responsive and accommodating, and easy to communicate with about our vehicle service needs - she keeps us on the road! I highly recommend Marshall's Service Center

- 2011 Mini Cooper Owner
Januay 30, 2025

Brittany & Luis were very helpful and got our car back on the road with a few hours. They were very eager to explain the issue and to answer all of our questions. They clearly understood how it feels to be far from home and in need of a car repair.

- Matthew Tyler Giobbi, April 2025

I’ve always had a great experience here. Brittany is the person to connect with if you need expert advice and attention to detail. She’s always been lovely to interact with. She’s super helpful and goes out of her way to get me necessary (and sometimes hard to acquire) parts and schedules my appointments efficiently. I recommend this local team whether you live in Montauk or you’re just visiting.

- Diane Ferraro, February 2025

Every time we’ve worked with Marshall & Sons, the service has been nothing short of outstanding. From start to finish, they exceed expectations with their professionalism and attention to detail. Brittany, in particular, is an absolute joy to work with—always thorough, incredibly efficient, and radiating warmth and friendliness. Every interaction is seamless, stress-free, and truly a pleasure. We couldn’t recommend them more highly!

- CAROLYN NESBITT, February 2025

Used their services in the automotive repair shop
And everyone was very professional . From the scheduling with Brittany and the services in the shop with Peter - it was an amazingly easy process and they were all a pleasure to deal with . I highly recommend them to help you in a time of need . Thank you all - to the family and the generations inside the office
Thank you and God Bless Happy motoring 😀🚘🚙

- Rodney Herrlin, February 2025

Have an 01’ Jeep GC that I took out this week with the fam & as luck would have it, the water pump blew. I was able to limp to Marshall’s & met their tech & Brittany. They were extremely professional and laid out a tentative timeline knowing the constraints we were in. I was informed every step of the way on what was going on & what the pitfalls or delays could be. Ended up getting my jeep back 24 hours later & drove home to Westchester with 0 problems. Thank you to everyone there who saved our weekend!

- Steven Rudemyer, June 2024

Great service. Honest, professional and experienced. We bring all of our work trucks and personal vehicles to Marshall and Sons. Well done!

- Dominick Marinelli, February 2025

Went in for an oil change and inspection, was quick and efficient. Britany was amazing and very helpful with great customer service!

- Alisha Hillman, February 2025

Reasonable and helpful. They towed me off the road when my car broke down. They got there quick even though it was after hours. I was away from home on vacation and was a prime candidate to get screwed over if they wanted to… I was originally going to have them fix the car too, but ended up canceling because I had a warranty. They could have justifiably charged me storage and for the time/travel for getting the parts, but they didn’t. They fielded a dozen phone calls from me trying to work out the details of getting my car moved to the dealership and were friendly and helpful. The price of the tow and diagnosing was beyond fair.

- Jeffrey Kuhlmann, May 2024

Excellent service.. One of my Jeep wheels became loose just as I was about to head home, a 75mile drive, and ended up breaking 2 lug nut bolts. They were able to repair it the same day at a reasonable price and get me on my way.

- Andrew Hassell, April 2017

Marshall’s was fast and efficient! My car got stuck in the sand on the beach at hither hills beach. They helped with a very stressful situation. It was $350 cash - I would highly recommend this place for an emergency tow.

- shoz rocks, May 2023

As a new customer my first impression was great. Britney was very friendly, with good communications and accommodating to work with and the technician Peter was very professional, pleasant and experienced. After scheduling a couple of inspections and servicing of our 2 Jeeps with some other problems on short notice, they got me done on time and at a reasonable cost. Highly recommend when in the Montauk area.

- Robert S.
Bayport, NY
May 20, 2022

Ask for Lous if you are here for car repair. Great guy, great mechanic! Straight up. Montauk is a tourist trap & the other place is awful!

- T R U T H O.
New York, NY
Jan 2, 2019

Helped me out of a bind when the oil cooling pipe failed on my Highlander, resulting in major leak of almost all engine oil. Gave me advice on how to top up the oil to drive the car one block to the station, versus charging me $100 to tow. Fitted us in as we needed the car next day to drive back to Brooklyn. An employee drove that afternoon to Riverhead (maybe 2.5hr round trip) to get the part we needed from Toyota dealer, said he did not get back until 7.30pm. Car fixed in the morning. Cost $480 including 2hrs labor, parts and delivery fee, which was fair especially considering the rush job. They went above and beyond in the timeframe - much appreciated. This despite me being a visitor to Montauk and not a local repeat customer.

- Jon T.
Brooklyn, NY
Apr 27, 2019

It was after 10 at night during a visit to Montauk that the gauge on my car's dashboard indicated an issue with my tire pressure. The pessimist in me started to resign myself to that fact that the next morning would be spent tied up getting a flat repaired instead of enjoying my vacation. The optimist decided to check to see if any local gas stations might be open and have someone to help. I found that at Marshall's! When we put air into the tire, it continued to leak. Further investigation revealed a nail. Turns out the attendant working in the store could and did make the repair.

- Joseph K.
Schenectady, NY
Jul 26, 2012

What Marshall and Sons Fuel Oil customers say

We've been with Marshall for over 20 years. Yes, their prices are competitive but their service is uncompromising. I take the service contract every year to get the oil burner cleaned before the season sets in and because I know that sometime during the winter something will go wrong because it just does. These guys are fast and knowledgeable, they even carry spare thermostats. Once I had about six service guys here figuring out a wire problem, and they fixed it. No reason to go anywhere else I promise.

- Jerry Butler, Google review

There is such an advantage to going with a local company and supporting your community. I knew these guys were courteous, prompt and helpful but this winter they really went above and beyond in an emergency to keep my house safe. I received personal attention (and some digging in the snow) from "the boss' and it just shows that he cares about his customers. I made the right choice and they have a loyal customer!

- Agnes Cindrich, Google review